Portolino Privacy Policy
Portolino ("the game") is a puzzle game for iOS and Android made by an independent developer ("we", "us"). This policy explains what data the game handles and why. We do not have user accounts and we do not run our own servers. With your consent, we use Google Analytics for Firebase to understand how the game is played. The game asks for your year of birth once, when you first open it.
Data we collect
We do not collect, store or receive any personal data on our own servers. Your game progress, settings and purchase status are saved only on your device. Gameplay statistics (see the next section) are processed for us by Google Analytics for Firebase, and ads are served by Google AdMob.
Gameplay statistics and app marketing
If you are 13 or older and, where required, have agreed in the consent form, the game sends data to Google Analytics for Firebase, a service provided by Google.
- What is collected: app interactions (gameplay events such as level started, won or lost with the level number, move count and attempt count; boosters used or bought; tutorial steps seen; ads shown; purchases made, product name only); device and app information (such as device model, operating system version, app version, language, a random app instance ID and the device's vendor identifier); and an approximate location (country or region) that Google derives from your IP address. On iOS, the advertising identifier (IDFA) is used only if you allow tracking in Apple's App Tracking Transparency prompt. We never collect your name, email address or an account.
- Why: to understand how the game is played and improve it (analytics), and to measure our own advertising campaigns, for example which of our ads brought you to the game (app marketing measurement, such as Google and Meta app campaigns). We do not sell this data. Google signals are turned off.
- Consent: In the EEA, the UK and Switzerland, nothing is sent until you agree in Google's consent form (User Messaging Platform); you can change your choice at any time in the game's Settings under Privacy options. On iOS, the advertising identifier is used only with your App Tracking Transparency permission. Players who say they are under 13 send no statistics at all.
- Retention: Event data is kept in Google Analytics for 14 months and then deleted automatically.
- Opting out: withdraw consent in the game's Settings under Privacy options (where available), turn tracking off in iOS Settings > Privacy & Security > Tracking, reset your advertising identifier in your device settings, or delete the game. To ask us to delete statistics linked to your app instance, contact us at the address below.
Google processes this data under its own policies: How Google uses information from sites or apps that use its services and Privacy and Security in Firebase.
Advertising
The free version of the game shows ads served by Google AdMob. To deliver and measure ads, AdMob may collect device identifiers (such as the advertising ID / IDFA, where permitted), approximate location derived from your IP address, device and app information, and ad interaction data. This data is processed by Google under its own policy: How Google uses information from sites or apps that use its services.
- Consent: Where required (for example in the EEA, UK and Switzerland), the game asks for your consent through Google's consent form before personalized ads are shown. You can change your choice at any time from the game's Settings.
- iOS tracking: On iOS, the advertising identifier is used only if you allow tracking in Apple's App Tracking Transparency prompt.
- Younger players: The game asks for your birth year. Players under 13 only receive non-personalized ads, and no advertising identifier is used for them.
- Removing ads: Buying "Remove Ads" turns off interstitial ads. Optional rewarded ads stay available only when you choose to watch them.
In-app purchases
Purchases are processed by the Apple App Store or Google Play. We never receive your payment details. We only receive confirmation that a purchase was made, so the game can unlock it.
Children
The game is designed for a general audience and is not directed at children under 13. We do not knowingly collect personal data from children. Players who say they are under 13 only receive non-personalized ads and send no gameplay statistics.
Your rights
We store no personal data on our own servers, so deleting the game removes all of your game data from your device. For data processed by Google for advertising and analytics, you can reset or limit your advertising ID in your device settings and manage consent in the game's Settings. To ask us to delete gameplay statistics linked to your app instance, contact us; we can delete it in Google Analytics. Depending on where you live (for example under the GDPR or Turkey's KVKK), you may have further rights; contact us and we will help.
Changes
If this policy changes, we will update this page and its effective date.
Contact
For questions, opting out or data deletion requests, write to us: